Why Call Center Cubicles Should Be As Small As Possible

Unless you’ve worked in one, you may not realize that call center cubicles are typically very small (8 x 8 feet or smaller). This may seem counterintuitive — surely, having more space would be better, right? But the opposite is true. Call center cubicles are purposefully made to be small so that employees stay focused on their work and don’t get distracted by anything or anyone else around them. Here’s why call center cubicles should be as small as possible!


If you work in a call center, chances are good that you’re stuck in a small office cubicle. And while some people might see this as a negative, there are quite a few benefits to working in a small space. For one, it can help you stay focused on your work. Additionally, it can also help reduce distractions from other people and noise levels. Finally, working in a small cubicle can also help create a sense of camaraderie among coworkers. You might find yourself interacting with more people than if you were assigned an office or larger cubicle. However, this is not always the case because many times the person sitting next to you will be just as isolated as you are. The ideal size for a call center cubicle should be as small as possible to maximize productivity and minimize distracting factors.

Different Types Of Cubicles

Office cubicles come in all shapes and sizes. Some are small and cramped, while others are large and spacious. So, what is the ideal cubicle size for call centers? In general, any size will do as long as it is not too big or too small. A common rule of thumb that’s use to determine the optimal height of a cubicle is six feet plus six inches.

That means that there should be 66 inches between the floor and ceiling of a typical office cubicle–enough space to stand up without hitting your head on anything. Another thing to keep in mind is that you want to have enough room so that people can walk by one another easily without feeling cramped. The same goes for people working at their desks–you want them to be able to move around freely without bumping into one another or running into walls or other furniture like filing cabinets.

How Big Should Call Center Cubicles Be?

Office cubicles come in all shapes and sizes, but for call centers, smaller is usually better. That’s because when call center agents are on the phone, they don’t need a lot of space to move around. Too much space can be a distraction. Agents must have enough room to walk comfortably from one end of the room to another without hitting their knees on desks or chairs along the way. The key is to keep it as small as possible without sacrificing workable space.

Does It Make Sense To Have Different Cubicle Sizes In The Same Call Center?

The average size of a call center cubicle is six feet by six feet. However, the ideal size for a call center cubicle depends on the type of business and the number of employees. For example, a small business with fewer than ten employees may not need large cubicles. A call center that employs more than one hundred people may want to consider larger cubicles to accommodate more employees. There are also times when a customized approach is more suitable than sticking to the standard.

A Customized Approach Is More Suitable Than Sticking To The Standard

When it comes to outfitting a call center, companies often make the mistake of thinking that one size fits all. But when it comes to cubicle size, a more customized approach is more suitable. Here’s why 1) The smaller the room, the less background noise, and distractions: A small office space provides employees with privacy and peace of mind while they work. Even if they’re not sitting next to each other in a phone booth-sized cubicle, they’ll still be able to get work done because there’s no chance of overhearing a conversation happening in another cubicle or talking too loudly on their phone without being overheard.

2) It’s less expensive than building huge blocks: No matter how many people you have working in your call center or how large you want them to be able to grow into, there will always be at least some benefit from having smaller rooms.


The smaller the cubicle, the more efficient the call center. Smaller cubicles mean less wasted space. Which translates to more workspace for employees and a smaller overall footprint for the call center. This results in significant cost savings in terms of both rent and utilities. In addition, smaller cubicles promote a sense of camaraderie and collaboration among employees, as they are more likely to interact with one another when working nearby. Finally, small cubicles create a feeling of energy and excitement in the workplace, which can be beneficial for employee morale and motivation. Given these many benefits, it is clear that the ideal size for a call center is no larger than necessary – ideally about 10 feet by 10 feet.

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